Skip to Content

STANDARD TERMS AND CONDITIONS OF SALE

1. Company Information

Indie Tours, LLC is registered in Delaware, USA. Our services are available online and include organized tours to India and other destinations.

2. Eligibility

You must be at least 18 years old to book a tour. By using our services, you represent and warrant that you have the legal capacity to enter into this agreement.

3. Booking and Payment

  • A non-refundable deposit is required to reserve your spot on a tour.
  • Full payment is due 10 days before the tour start date. Failure to make timely payments may result in cancellation of your reservation.
  • We accept various popular online payment methods
  • For events where partial payments are allowed, a down payment option will be available.

4. Cancellation and Refund Policy

  • Customer Cancellation: Cancellations must be received in writing. Refunds will be issued according to the following schedule:
    • 75% refund if canceled 30 days before the tour.
    • No refund if canceled within 10 days of the tour.
  • Indie Tours Cancellation: In the event of cancellation by Indie Tours, LLC, participants will receive a full refund, or the option to transfer to another tour.

5. Tour Itinerary

The tour itineraries provided are subject to change due to unforeseen circumstances such as weather, political conditions, or availability of venues. Indie Tours, LLC reserves the right to modify the tour schedule in the best interest of the group.

6. Hotel Bookings

  • Accommodation Inclusions: All tours include hotel accommodations as specified in the itinerary. Hotel details, including name, rating, and room type, will be shared with participants before the tour begins.
  • Room Sharing: Prices are based on double occupancy. Single travelers may be required to pay a single supplement if they do not wish to share a room or if no suitable roommate is available.
  • Hotel Changes: Indie Tours, LLC reserves the right to substitute hotels of a similar standard if necessary due to availability or other reasons beyond our control.
  • Check-in and Check-out: Hotel check-in and check-out times vary by location and will be communicated to participants. Early check-in or late check-out requests are subject to hotel policies and availability.
  • Special Requests: Any special requests (e.g., room preferences, dietary needs) must be communicated at the time of booking. Indie Tours, LLC will make every effort to accommodate these requests but cannot guarantee them.

7. Travel Insurance

We strongly recommend purchasing travel insurance to cover trip cancellations, medical expenses, and other potential risks. Indie Tours, LLC is not responsible for any personal injuries, illnesses, delays, or additional expenses incurred during the trip.

8. Liability and Waiver

By booking a tour, you acknowledge and agree that:

  • Indie Tours, LLC is not liable for any personal injury, property damage, or loss resulting from your participation in any tour activity.
  • Indie Tours, LLC is not responsible for delays, changes, or cancellations caused by external factors beyond our control, such as strikes, weather conditions, or pandemics.
  • Participants assume full responsibility for their health and safety during the trip.

9. Health and Safety

Participants must disclose any pre-existing medical conditions that may affect their participation in the tour. Indie Tours, LLC reserves the right to refuse participation if we determine that the individual’s health or safety could be at risk.

10. Passports, Visas, and Documentation

Participants are responsible for ensuring they have the necessary passports, visas, and other travel documents for the tour. Indie Tours, LLC is not responsible for denied entry or travel restrictions.

11. Code of Conduct

Participants are expected to behave respectfully and adhere to local laws and customs. Indie Tours, LLC reserves the right to remove any participant whose behavior is deemed inappropriate or disruptive without refund.

12. Force Majeure

Indie Tours, LLC shall not be liable for any failure or delay in the performance of its obligations due to events beyond its reasonable control, including but not limited to natural disasters, acts of war, terrorism, or government restrictions.

13. Photography and Marketing

By participating in a tour, you agree to allow Indie Tours, LLC to use photos or videos taken during the trip for promotional purposes. If you do not wish to be included, please inform us in writing before the tour.

14. Dispute Resolution

Any disputes arising from these Terms and Conditions or your participation in our tours shall be governed by the laws of the State of Delaware. Any legal action must be filed in the appropriate courts located in Delaware.

15. Amendments

Indie Tours, LLC reserves the right to amend these Terms and Conditions at any time without prior notice. The updated terms will be posted on our website and will apply to all bookings made after the changes are implemented.